How we’re continuing to provide our surgical services during COVID-19

To our ASOC clients and referring doctors,

As the COVID-19 pandemic continues to evolve, we remain committed to providing the best care possible to our patients while keeping our clients and staff safe. We take the health and well-being of our community, clients, and staff very seriously.

What we are doing for our patients:

We are now doing curbside service for our patients and are only allowing doctors and staff members inside the clinic. We ask that pet owners call us when they arrive, and we will have one of our staff members come out to retrieve the pet and escort them inside. The surgeon will consult with the owner over the phone after conducting a physical exam. Rest assured that inside the clinic we are following all best practices on cleaning protocols, including concentrating on high-contact surfaces.

We are prioritizing surgeries for acute and painful orthopedic injuries such as fractures and have made the decision to postpone procedures for mild lameness and chronic orthopedic conditions (ex. weight-bearing, partially ruptured cruciate ligaments, chronic arthritis cases, most elbow dysplasia cases, etc.) until further notice.

We will also continue to treat stable surgical oncology patients when waiting for an extended period would jeopardize their long-term outcomes. We will be making similar assessments for SOUND’s rehabilitation patients, providing therapy only for those patients that would suffer debilitating setbacks without it.

What we are doing for our referring doctors:

We are continuing to perform surgery for acute and painful injuries. If you need a consult for any of your cases, one of our six board-certified surgeons is always available to answer questions. We are continuing to consult with veterinarians over the phone and via email. Contact us at (206) 545-4322 or by email at frontdesk@animalsurgical.com.

What we are doing for our healthcare community:

We are also regularly assessing our need for personal protective equipment (PPE) while providing care, with the needs of the medical community at large. We have been working closely with local (human) hospitals to help support their needs for additional PPE during this crisis. We are all in this together, and we appreciate your continued support.

As things change and evolve, we will update this page with any new information. Stay safe and take care of yourselves.