New Patients

Committed to Being Part of Your Pet’s Health Care Team

Before Your First Visit

While we love getting to know all the pets in our community, in order for ASOC to efficiently treat your pet, we see patients on a referral basis. We ask that your pet has been evaluated by your primary veterinarian within the past six months to confirm if surgical referral is needed.

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Frequently Asked Questions

We understand that you may have questions before your first visit to Animal Surgical and Orthopedic Center. Please see below or get in touch with us.

What are your office hours?

We’re open from Monday through Friday from 8am until 6pm and closed on weekends and all major holidays. If you reach our voicemail system during the hours we’re closed, know that we’ll return your call as soon as possible. Please leave us a detailed message so we can be better prepared to assist you.

How do I schedule a consultation with a surgeon?

To schedule a consultation (if you have been referred to ASOC), call us at (206) 545-4322 between 8am and 6pm, Monday through Friday, and choose option 2 to be connected to our front desk. One of our referral coordinators will help you find a suitable day and time.

Why can’t I schedule surgery without a consultation?

The state of Washington requires that every veterinarian establish a doctor-patient relationship before making a diagnosis, prescribing medication, or providing treatment. This means that one of our surgeons must perform an examination, and consult with you regarding all treatment options that may be appropriate for your pet’s condition. The same procedure is followed in human medicine, where a patient always consults with a surgeon before going to the operating room.

What paperwork do I need to fill out as a new client?

Please fill out our new client form. If you like, you can print it at home, fill it out, and bring it along to your appointment. Otherwise, you’re welcome to fill it out when you arrive. In this case, please be prepared to list any medications you are currently giving your pet.

If your pet has a history of lameness, please fill out our Lameness History Form.

What should I expect during a consultation?

Consultations usually last 45 to 60 minutes. During the appointment, the surgeon will examine your pet, review the medical records and diagnostic images from your family veterinarian, and discuss your pet’s condition with you. The surgeon will go over any treatment options that are appropriate for your pet and answer any questions you may have. They will also provide a cost estimate for recommended treatment plans.

How much does surgery cost?

The cost of surgery depends on your pet’s diagnosis and the specific procedure being performed. You’ll be given a cost estimate before any treatment begins. If your pet is admitted to the hospital for surgery, a 50% deposit is required, with the balance due at the time of discharge.

Do you offer payment options?

We do. For your convenience, we accept credit cards, CareCredit (a low- or no-cost financing plan for qualified applicants), and Wells Fargo Health Advantage (Special Financing for 12 months, subject to credit approval). We do not accept personal checks.

If you have pet health insurance, we’ll gladly provide all necessary invoices and doctor’s notes for you to submit claims. Please note, we do not submit claims on the behalf of pet owners.

Currently, we accept direct payments from Trupanion Pet Insurance only. Once you have obtained pre-approval, we can submit your invoice to Trupanion directly and receive payment in minutes. To learn more, please reach out to us at

How to Find Us

From 15th Ave. NE, head east on 148th. We have ample parking spaces in our lot behind our building.

14810 15th Avenue NE
Shoreline, WA 98155